Privacy Policy

1. Data We Collect

For Users:

  • Mobile number (for OTP verification and communication)
  • Birthday (DD/MM/YYYY format)
  • Gender (Male/Female)
  • Pincode (6-digit)
  • Name (optional)

For Businesses:

  • Business name
  • Business type (Local Business/D2C Brand)
  • Mobile number (for verification)
  • Email address

2. How We Use Your Data

  • OTP verification for account creation and security
  • Eligibility verification for birthday offers
  • Pincode matching for local offer discovery
  • Sending birthday offers via WhatsApp/SMS
  • Service improvement and personalization

3. Communications

  • WhatsApp/SMS with consent for birthday offers
  • Important service updates and notifications
  • Opt-out options available in all communications
  • Communication frequency limited to birth month and essential updates

4. Data Storage & Security

  • Data stored on secure servers with encryption
  • Access restricted to authorized personnel only
  • Regular security audits and updates
  • Compliance with Indian data protection laws

5. Data Sharing

  • No sale of personally identifiable data to third parties
  • Sharing with partner businesses only for offer delivery
  • Aggregated, anonymized data may be used for analytics
  • Legal disclosure when required by law

6. Your Rights

  • Access your personal data upon request
  • Update or correct your information anytime
  • Request data deletion (subject to legal requirements)
  • Opt-out of communications
  • Data portability upon request

7. Cookies & Tracking

  • We use cookies for session management and analytics
  • Analytics tools help improve user experience
  • No tracking for advertising purposes
  • You can disable cookies in your browser settings

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If you believe a minor has provided data, please contact us for removal.

9. Data Retention

  • Active user data retained while account is active
  • Inactive accounts reviewed after 2 years
  • Deletion requests processed within 30 days
  • Some data retained for legal compliance

10. Contact for Data Requests

For data deletion requests or privacy concerns, contact:
Email: privacy@birthdaytreats.club
Response time: 24-48 hours

11. Policy Updates

This privacy policy may be updated periodically. Significant changes will be notified via registered communication channels. Last updated: October 2024.